The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Spa Experience
“I thoroughly enjoyed my time at the spa, where the various massage options provided a perfect escape from daily stress.” view full review
Delicious Meals!
“The buffet breakfast was a highlight of my stay, with a wide array of delicious choices that catered to all tastes!” view full review
Amazing Pool Area
“The pool area was stunning, featuring a spacious layout with a large main pool and a separate kids' pool that was perfect for my family.” view full review
Comfortable Room
“My room was both spacious and inviting, with excellent shower pressure and a comfy bed that ensured restful nights.” view full review
General
Non-smoking rooms
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Diving
Snorkelling
Hiking
Billiard tables
Table tennis
Mini golf
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Playpen
Children's buffet
Board games
Children's play area
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Beauty treatment
Massage
Open-air bath
Public Bath
Make up services
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Carrera 1A No 2-87,
Cartagena,
Colombia,
130001,
Bolivar
Map view
street view
Carrera 1A No 2-87,
Cartagena,
Colombia,
130001,
Bolivar
City landmarks
Castle
Castillo de San Felipe de Barajas
3.6
km
Cl. 34 #481
Walled City of Cartagena
3.4
km
Church
Sanctuary of Saint Peter Claver
2.8
km
Museum
Museo Historico de Cartagena de Indias
3.0
km
Carrera 1 15 Limbo.Frente Estacion de Bomberos
Monumento a La Palanquera
1.0
km
Avenida Santander 70 90 A
Tunel y Parque Lineal de Crespo
1.2
km
Square
Custom's Square
2.9
km
Beach
Playa Castillo Grande
910 m
Shopping Area
Centro Comercial La Mansion
960 m
Cl. 32 #821
Cartagena's Pegasos's Wharf
3.0
km
Cra. 1
Beaches Cartagena Plaza
650 m
#33- a
Baluarte de San Juan Evangelista
710 m
Avenida San Martin 20
Masters Royale Casino
940 m
Church
Plaza Santo Domingo
3.1
km
Museum
Museo del Oro Zenu
3.0
km
Carrera 7 No 32-10
The Coches Square
3.1
km
Mall
Centro Comercial Bocagrande
1.3
km
Square
Holy Trinity Square
3.0
km
Event hall
Marques Valdehoyos House
3.2
km
Shopping Area
Plaza Bocagrande Centro Comercial
1.9
km
Nearby
Museum
Caribe Jewelry Museum & Factory
300 m
Beach
Playa De Bocagrande
200 m
Cra. 1
Bocagrande beaches
200 m
San Martin #7-40
Mundo Fortuna
90 m
Theme Park
Parque Flanagan
200 m
Pirates' Pearl
210 m
Beach
Playa Hollywood
220 m
Market
Exito Express Las Velas
310 m
Calle 30
Plazoleta De Los Almirantes
490 m
Cra. 2 ##6-60
City Sightseeing Cartagena
540 m
Restaurants
Kiosco El Bony
150 m
Av 1 Bocagrande
La Parrilla La Original
130 m
C.C. PLAZA BOCAGRANDE Cra. 1 #12-120 Plazoleta de Comidas Local 307
Rancho Viejo Cartagena
150 m
Bocagrande
La Pepita Bocagrande
140 m
Calle 4 # 2-32 Bocagrande
La Diva Bocagrande
130 m
Cl. 4 #2-32
Cilantro Cevicheria & Restaurant
160 m
Avenida San Martin 4 46
Da Pietro
330 m
Carrera 3 No. 4-101
Dolce e Salato Ristorante Italiano
280 m
Bocagrande Cr 3 4-69A Bolivar
Pizzeria Margarita Bocagrande
260 m
Local 2,Cl.4 #3-59 Frente al Club Cartagena
Dany El Churrasco Argentino
350 m
Calle 5 2-104 Bocagrande
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Friendly staff
Beautifully kept gardens
Distance from historical center
Pushy beach vendors
7.2/10
Very good
Rooms
6.7
Location
7.2
Service
8.8
Dining
6.9
Guest reviews
7.2/10
based on 9 reviews
4/5
based on 2835 reviews
8.7
8.7/10 based on 1961 reviews
#44 of 298 hotels in Cartagena based on Tripadvisor
Hugh
United Kingdom,
May
2024
7.6/10
Staying in the old part of the hotel allowed us to be close to my girlfriend's family in the Laguito building. While the room didn't showcase the hotel's signature colonial design, it was spacious, and the bed was incredibly comfortable. The renovations somewhat masked the room's age but didn't entirely justify the price tag.
Rooms
7.0
The room was large and the bed was super comfy, although it lacked the distinctive colonial design of the hotel. Renovations were noticeable but couldn't completely hide its age.
Service
9.0
The staff were incredibly nice, consistent with the remarkable hospitality experienced all over Colombia. They made us feel at home from the moment we arrived, like we were long lost family members.
Location
8.0
The hotel's location, though requiring caution while crossing roads, offered a pleasant stay near the historic center. It had beach access, albeit needing re-setting for better sea views and sounds.
Dining
6.0
The dining experience was decent but not exceptional; the breakfast options were satisfactory but lacked variety. I had to get my own coffee, and the service was inconsistent.
Facilities
The amenities provided at the hotel were satisfactory, though they could use some improvement to match the overall quality expected for the price paid.
George
United States,
May
2024
8.0/10
My stay at the hotel was a mix of surprises. While the room I got was not what I expected in terms of design, it was actually quite spacious and the bed was incredibly cozy. The staff members were extremely kind and accommodating, despite encountering a not-so-pleasant individual. The overall service was exceptional, going the extra mile to ensure a pleasant stay.
Rooms
8.0
The room was spacious and comfortable, even though it didn't match the classic hotel design. The bed was super comfy.
Service
9.0
The staff members were always smiling and eager to make my stay wonderful. From encountering a not-so-friendly person to the bartenders and waiters, the service was amazing.
Location
8.0
The location was breathtaking, with lush trees, beautiful seating areas, and even some wildlife. However, some areas needed better care. Being right on the beach made it one of the most stunning spots I've experienced so far.
Dining
7.0
The dining experience was excellent overall, although they could improve by offering a fresher selection of healthy options. Dining by the pool was a highlight.
Facilities
The facilities were well-rounded, offering everything I needed during my stay.
Bill
United States,
April
2024
7.8/10
Staying at this hotel was a mixed experience for me. While the room I stayed in was modern and comfortable, the hotel itself felt a bit outdated and not up to a 5-star standard. Despite not boasting the signature colonial design, my room in the Laguito building was spacious, and the bed provided a fantastic night's sleep.
Rooms
8.0
My room in the Laguito building was large and the bed was super comfy.
Service
9.0
The service here is top-notch. The staff were friendly and went above and beyond to make my stay enjoyable.
Location
8.0
The hotel is centrally located in Bocagrande, minutes away from the town center and close to various attractions, restaurants, and shops.
Dining
7.0
I found the dining options a bit overpriced for what they offered. The Thai dishes were delicious, but the overall value for money was not the best.
Facilities
7.0
The hotel offers a variety of amenities, but some parts feel outdated compared to the modern rooms.
John
United States,
December
2023
6.6/10
The hotel offers clean, modern rooms with a classical touch and helpful staff, although access is only by housekeeping. The service is generally helpful and friendly, with assistance in hailing cabs provided. The location, while lacking in historical charm, boasts beautifully kept gardens with exotic animals. Dining options vary in quality, with some items like home-baked bread standing out. Overall, the hotel provides a mix of positive and negative aspects for its guests.
Rooms
8.0
The rooms are clean, modern with a classical touch, and staff always helpful. Some paintings could soften the decor.
Service
7.0
The service is generally helpful and friendly, with assistance in hailing cabs provided. Room service and housekeeping are available.
Location
6.0
The location features beautifully kept gardens with exotic animals, although it's a distance from the historical center. Public beach access can be overwhelming.
Dining
5.0
The dining options vary in quality, with some items being good but not up to 5-star standards. Home-baked Alentejo bread is a highlight.
Facilities
7.0
The hotel offers a nice lobby, gardens with exotic animals, and a great pool area.
Friendly staff
Distance from historical center
Richard
United Kingdom,
September
2023
7.4/10
My stay at the hotel was a mixed experience. The rooms weren't as clean as expected for a 4/5-star accommodation, but the convenience of being in the same building as my girlfriend's family was a plus. However, there was an issue with a leak through the ceiling that needs attention.
Rooms
6.0
The rooms were clean but in need of renovation.
Service
9.0
The staff was highly committed to making our stay comfortable and provided great and friendly service.
Location
7.0
The location was lovely with deer and parrots on the grounds, but caution is needed when crossing roads.
Dining
8.0
The food was delicious and varied, but there were queues due to diners not being served promptly.
Facilities
7.0
The hotel offers various services like room service, car hire, and laundry but could improve the dining area for better efficiency.
Andrew
United Kingdom,
September
2023
8.8/10
I had a wonderful stay at this hotel. The rooms were spacious and clean, offering beautiful ocean or lagoon views, especially on higher floors. However, the addition of two cots along with a double bed and a sofa bed made the room feel a bit cramped, despite our request to remove the sofa bed not being accommodated. The hotel's location was perfect for special occasions and provided a glimpse of nature with macaws and baby deer around. The dining experience was delightful, especially for vegans, offering a variety of Mediterranean dishes.
Rooms
8.0
The rooms were spacious and clean, with stunning ocean or lagoon views on higher floors.
Service
9.0
The staff was very conscientious and attentive, always friendly and accommodating. However, patio dining was a bit chaotic.
Location
9.0
The hotel's location, in Bocagrande just minutes from the town center Ciudad Amurallada, was ideal for special occasions and provided a well-maintained environment with lovely wildlife. Mislena went above and beyond to meet our needs and preferences.
Dining
9.0
The dining experience was excellent, offering a wide selection of high-quality food, especially catering well to vegans with options including cheese, eggs, and meat.
Facilities
9.0
The facilities were top-notch, offering various amenities and services to enhance the overall experience.
Iain
United Kingdom,
July
2023
6.8/10
The hotel is ideally located, but some areas like the different building for rooms and cleanliness fall short. The service is outstanding, especially for non-Spanish speakers. Dining options vary in quality, and the facilities are decent.
Rooms
5.0
The rooms located in a different building were quite run down and not as clean as expected for a 4/5-star accommodation.
Service
9.0
The staff were extremely nice, courteous, and friendly, going above and beyond to assist guests like me who didn't speak Spanish.
Location
7.0
The location was central to everything I wanted to see, but the beach was public and crowded with vendors trying to push services.
Dining
7.0
The dining options were delicious and varied, although some meals were mediocre.
Facilities
6.0
The facilities offered were decent, but the cleanliness issue in some areas needs attention.
Friendly Staff
Cleanliness
Cliff
United Kingdom,
June
2023
6.4/10
This hotel has a mix of positives and negatives. The rooms feel old and moldy, some staff had an attitude issue which made my stay unpleasant. However, I appreciated the beautiful gardens. The room setup was outdated with a shower that couldn't decide on water temperature. Waiting time at the reception for room changes was excessively long, leaving me feeling ripped off for the price they charged.
Rooms
5.0
The rooms felt old and rundown, and some had mold issues.
Service
9.0
The staff was very helpful and courteous. They assisted a friend with a medical emergency with open arms.
Location
6.0
The public beach location was charming, but there were some persistent individuals trying to lure guests to specific areas.
Dining
8.0
The selection and quality of food at the dining area were awesome, considering the high number of guests served.
Facilities
6.0
The hotel facilities could do with an upgrade to match the service level.
Beautiful gardens
Old and moldy rooms
David
United Kingdom,
April
2023
6.8/10
My stay at the hotel was a mixed experience. While the rooms were clean and spacious, there were issues with moisture leading to mold in the bathroom. The service was exceptional, with staff going above and beyond to ensure our comfort. The location was convenient with easy access to a nearby public beach but distant from the historical center. The dining options were pricey and not worth the expense. Overall, a decent stay with some room for improvement.
Rooms
7.0
The room I received, which I thought would be classic with down quilts, turned out to have cleanliness issues due to moisture, resulting in mold on the bathroom ceiling. However, it was still spacious and tidy.
Service
9.0
The service was truly amazing and wonderful. The staff showed genuine interest in our well-being, even ensuring fair cab fares. Their commitment to making our stay comfortable was evident throughout. Great and friendly service overall.
Location
6.0
The hotel's location was pretty good, with a short drive to the walled city and a public beach within walking distance. However, it was far from the historical center and the dining area felt overcrowded, posing a potential health risk.
Dining
5.0
The dining experience was disappointing in terms of value for money. Although Mexican dishes were on offer, it was much more cost-effective to dine at external restaurants due to the high pricing and subpar quality, notably the breakfast service.
Regence Etoile
H10 Imperial Tarraco 4 Sup
Sweet Hotel Renasa
Impulso Fashion Hotel
Centauro Hotel
Hotel Del Mare
Marriott Orlando Airport Lakeside
Mandarin Oriental, Jakarta
Avignon Grand Hotel
Quality Hotel Edvard Grieg